About the course

Accurate observation and timely communication are essential for high-quality caregiving. This course gives caregivers the tools to document client needs professionally, report concerns confidently, and prevent harm through proactive action. Covering everything from identifying health changes and near-misses to writing objective notes and responding to incidents, learners will gain a strong foundation in ethical, safety-focused communication. Ideal for both new caregivers and annual recertification, this training reinforces trust, accountability, and excellence in client care.

Curriculum

5 Chapters · 19 Lessons

  1. 1

    Welcome to the course!

    1. (Included in full purchase)

      Course Introduction: Caregiver’s Guide to Reporting, Documentation & Client Safety

    2. (Included in full purchase)

      Pre-Assessment: Caregiver’s Guide to Reporting, Documentation & Client Safety

  2. 2

    Chapter 1: Why Observation and Reporting Matter

    1. (Included in full purchase)

      Chapter Introduction: Why Observation and Reporting Matter

    2. (Included in full purchase)

      Lesson 1.1: The Role of Caregiver Observations in Client Safety

    3. (Included in full purchase)

      Lesson 1.2: How Accurate Reporting Prevents Harm

    4. (Included in full purchase)

      Lesson 1.3: Legal and Ethical Impacts of What You Record

    5. (Included in full purchase)

      Chapter 1 Quiz: Why Observation and Reporting Matter

  3. 3

    Chapter 2: What to Report and How to Recognize It

    1. (Included in full purchase)

      Chapter Learning Objectives: What to Report and How to Recognize It

    2. (Included in full purchase)

      Lesson 2.1: Types of Changes That Must Be Reported

    3. (Included in full purchase)

      Lesson 2.2: What to Look For? Red Flags in Daily Care

    4. (Included in full purchase)

      Lesson 2.3: How to Describe What You See and Hear

    5. (Included in full purchase)

      Chapter 2 Quiz: What to Report and How to Recognize It

  4. 4

    Chapter 3: How to Document and Communicate Professionally

    1. (Included in full purchase)

      Chapter Learning Objectives: How to Document and Communicate Professionally

    2. (Included in full purchase)

      Lesson 3.1: Writing Clear, Objective Notes

    3. (Included in full purchase)

      Lesson 3.2: Communicating with Supervisors and Nurses

    4. (Included in full purchase)

      Lesson 3.3: Reporting Incidents, Near Misses, and Refusals

    5. (Included in full purchase)

      Chapter 3 Quiz: How to Document and Communicate Professionally

  5. 5

    Course Completion

    1. (Included in full purchase)

      Attestation: Caregiver’s Guide to Reporting, Documentation & Client Safety

    2. (Included in full purchase)

      Post-Assessment: Caregiver’s Guide to Reporting, Documentation & Client Safety